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❓ FAQ
Frequently asked questions
Do you only accept Cash on Delivery?
Yes. Fudgio accepts Cash on Delivery (COD) only. You pay in cash when your order is delivered — there are no online or card payments.
How do I track my order?
When you place an order you get a tracking number (like FUD-1001). Enter it with your phone number on the Track your order page to see the status.
Why do I have to verify my email at checkout?
It keeps orders genuine so we only bake for real customers. Tap Verify next to the email box at checkout and we'll email you a 5-digit code — type it in and you're done. The code arrives in a minute or so; if you can't find it, please check your spam or junk folder and mark it as "not spam" so future emails reach your inbox.
Do your brownies contain nuts?
Our Nutty Delight contains walnuts and hazelnuts. If you have a nut allergy, please avoid it. All our brownies are made in a kitchen that also handles nuts, so traces may be present.
Is delivery free?
Delivery is free on orders over Rs 2,500. Below that, a small delivery fee applies. You'll see the exact total before you confirm.
How fresh are the brownies?
We bake to order in small batches, so your brownies are as fresh as possible — usually baked the same day they're delivered.
What's your secret recipe?
That stays in the kitchen 😉. Our recipe is special and small-batch — it's what makes a Fudgio brownie a Fudgio brownie.